MIAMI — When Valerie Herskowitz opened The Chocolate Spectrum in 2013, her goal was to find a meaningful job for her adult son, who had just graduated from high school but lives with autism. Making mail-order chocolates in her West Palm Beach home seemed like a good place to start.

Sales proved brisk, and in 2016, she decided to expand the business and open a storefront in Jupiter. But having worked her whole life as a speech therapist, she didn’t have any experience running retail.

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